Browse through our Knowledge Base

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Can my login be used in two places at once?

Sorry! But your login can only be used by one person (or one browser) at one time. If your login details are used elsewhere, your current session will be automatically logged out. However you will receive a warning message before you get logged out so you can kick out the other login.

Does NGEN Markets work on all browsers?

We reccomend using only Google Chrome to run NGEN Markets. NGEN Markets has been specifically built using the capabilities of the Google Chrome browser. It lets us do a lot of things faster and better compared to other browsers. An overwhelming majority of India (and the world) use Google Chrome as their preferred browser, so we have decided to stick to it. Even though there is nothing specific that you need to install to get NGEN Markets to work, we hope its not too much trouble that you have to use the Chrome browser!

Do you provide refunds?

Unfortunately, we are unable to provide refunds.

Can I see some intro or demo videos?

Yes of course! Head over to our Videos Section and you will find many quick videos showing you different tools and features of NGEN Markets.

Do I need to install anything?

No. NGEN Markets is a web application that works just like any other website. Other than running the application on a Google Chrome browser, there is no other specific system requirement.

I just paid... where's my login?

If you have purchased either a monthly or an annual subscription, and have not received your login details within one hour, please write us an email at and we will look into it urgently.

What features are missing in the BASIC version?

The major feature not provided in the BASIC version is portfolio analytics. Other features that are missing in the BASIC version are co-branded PDFs, NSDL statement uploads, CDSL statement uploads, CAMS summary statement uploads, Portfolio Share-Links and RTA integration. Please visit our Pricing page for complete details of features and pricing.

I am having problems with some parts of the application!

Generally, the following steps will solve most issues: 1. Please ensure you are using Google Chrome 2. Check you internet connection ( 3. Ensure you are using a Windows PC or MAC - mobiles and tablets can cause issues as they only allow mobile versions of browsers which are somewhat limited in power and functionality. 4. If you have an Anti-virus or Web browser ad-block installed, please add to your white-list. If you are still having issues, please write to us on with as much detail as possible and we will get back to you.

How do I cancel my monthly subscription

We hope you dont get to the point that you want to cancel. Before you do, please have a look at our Videos to ensure that you are aware of all the tools and functionality. If you still want to cancel your subscription, please write to us at

Read this for best usage and results

1. Use a google chrome browser on any PC or MAC. 2. We recommend at least 3-4 Mbps internet speed. 3. We recomment at least 4GB RAM on your computer. 4. Try and use a chrome browser zoom level of about 90 percent. 5. Apple iPads cause problems with Portfolio Analytics since iPads do not allow the full version of Google Chrome. We recommend using a computer (PC or MAC). 6. Remember, NGEN Markets is a one page application. Hitting back will log you out (though you might get a warning message)

Mutual Funds

How often do you update Mutual Fund NAVs?

We update Mutual Fund NAVs every day at from around 10pm at night. Our back end programs then continue to check every hour thoughout the night. NGEN Markets will reflect the latest NAV as soon as the it is released by AMFI. You can see the date of the latest NAV as shown in the screenshot.

When do you update Mutual Fund Holdings

Our back end systems automatically check every night if there is new information released by AMCs. Typically, most AMCs release their holding data by the 10th of every month, for the previous month end. Some are early, and some can be late. But our systems are updated the very same day this data is released. You can clearly see the date as shown in the screenshot

How do I download NAVs for Mutual Funds?

Just load any Mutual Fund by searching for it in the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, there is a download icon right at the top. See screenshot below:

How do I download the latest holdings of Mutual Funds?

Just load any Mutual Fund by searching for it in the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, go to the Asset Allocation tab and stay on the Overview sub-tab. You will see a Download all holdings icon on the right side as showin below:

Where do I see how a Mututal Fund's holdings have changed over time?

Just load any Mutual Fund by searching for it in the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, go to Asset Allocation and check out the sub-tabs called Position Changes By Month and Position Changes over time as shown below:

Where do I see sector allocation for Mutual Funds?

Just load any Mutual Fund by searching for it on the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, go to the Asset Allocation tab, and then check the INDUSTRY and SECTOR sub tabs.

Where do I see Large, Mid and Small cap allocation for Mutual Funds?

Just load any Mutual Fund by searching for it in the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, go to the Asset Allocation tab and then the Concentration sub-tab. The chart on right side of this page will show you Large, Mid and Small Cap percentage holding within the entire portfolio of this fund (not just the Equity part). The screenshot below shows this chart:

Where can I see Mutual Funds debt holdings by rating?

Just load any Mutual Fund by searching for it in the top search bar or clicking on a fund name anywhere in the application. Once the fund page loads, go to the Asset Allocation tab and then go to the DEBT sub-tab. Here you will see the portfolio percetange invested in various different credit ratings, as shown below:

How do I check (or download) the AUM history of a Mutual Fund?

Just load any fund (by searching for it or clicking on a fund name). You will see a chart icon next to the AUM, as shown below. You can also download this history with one click in excel.


What is VaR and why is it useful?

VaR stands for Value-at-Risk. The lower the VaR, the lower the presumed risk. By default, we show you a 95% VaR. In this case, 95% is known as the confidence interval which implies a probability of 5% (100 minus 95). Let's say that the 95% VaR for a fund is -23%. This means that the fund has a 5% chance (i.e. 100-95=5) of losing 23% on an annualised basis based on it's historical return (in the case of Historical VaR) and realised standard deviation (in the case of Implied VaR). We show VaR (both historical and implied) on single analytics pages as well as the screener columns, where you could search for say, the lowest VaR Large Cap fund. You can learn more about VaR here

What are capture ratios?

We show up-capture and down-capture ratios. The up-capture ratio shows how the fund (or portfolio) did during periods when the benchmark was up (this is when the benchmark had up months). This shows whether the fund (or portfolio) gained more (i.e. > 100 up-capture ratio) during benchmark up-months. The down-capture ratio shows how the fund (or portfolio) did during periods when the benchmark was down (this is when the benchmark had down months). This shows whether the fund (or portfolio) lost less (i.e. < 100 down-capture ratio) during benchmark down months.

Can I change the benchmark for any fund analysis?

Yes. It is very easy to change benchmarks when you run analytics for a fund, stock or portfolio. Just click on your chosen benchmark in the Change Benchmark box, as shown below:

What is the rolling analysis tab for?

The rolling analysis tab lets you do two things: 1. Run rolling returns over three separate windows. 2. Run rolling volatility (or standard deviation) over three separate windows. You can define these windows using working days, where 260 stands for one year. So for eg, if you wanted to run a 1Y, 2Y and 3Y rolling analysis, you would enter 260, 520 and 780. We show a chart of the history of rolling returns, along with average, volatility (standard deviation), high and low, for each window in both cases. Please note that we use daily frequency data for rolling analysis. It is strongly recommended that you DO NOT consider monthly or weekly frequency data for rolling analysis (some platforms do this!) Remember, we have to suffer the NAV of a fund on a daily basis; there is no point in analysing monthly data points where you miss out all the action during the month. Imagine an entire year's worth of performance being described by just twelve data points!

Can I change the rolling window for rolling analysis?

Yes. It is very easy to change the rolling windows. Please use working days to specify the window - we have provided this facility to give you maximum flexibility (which wouldn't be the case if we just gave options for 1M, 3M, 6M etc.) You should use 260 for one year and so on. See the screenshot below showing 1Y, 2Y and 3Y rolling returns:

What are drawdowns and why are they important?

Drawdowns are extremely important to analyse. Our drawdown analysis tab is unique and extremely insightful. It shows the five worst drawdowns (or peak to trough losses) that the fund (or portfolio or stock) has suffered in the period in question. We not only highlight the five worst drawdowns in the chart, but also show a table with each drawdown's start and end date along with the price. Most importantly, we also show how many working days it took to recover the loss. Recovery is defined as the number of working days it took the price to finally make it back to the peak that it started falling from. In the case that a particular loss has not yet been recovered, we also show the percentage of that loss that has so far been recovered. This can give you a great idea of not only the kind of losses to expect in the future, but also how quickly recoveries can be expected.


How do I create a portfolio?

There are many ways. 1. You can manually add holdings to a portfolio by searching for Funds, stocks or your own securities (custom securities). 2. You can copy and paste ISIN code and amounts (or units or percentage) directly from excel. 3. You can upload a CDSL PDF statement 4. You can upload a NSDL PDF statement 5. You can upload a CAMS Summary PDF statement See the screenshot below, that shows you where to create a portfolio:

How do I upload NSDL, CDSL or CAMS statements to create a portfolio?

When you start creating a portfolio, you will see options for NSDL, CDSL and CAMS Summary uploads. You can click on the relevant option where you will have to enter the password and then upload the corresponding file. NGEN Markets will read Mutual Fund holdings and display them. We use ISIN codes to figure out which mututal funds are in the statement. If there are ISINs that cannot be found, you will see a message in red notifying you. Reading PDF files and parsing text out of them is messy business and not always 100% reliable (one small format change can mess everything up!). If you have trouble uploading a statement, please write to us with as much information as possible on See an example below of a CDSL statement being uploaded:

What does the portfolio analytics actually do?

There are two main things that happen when you run a portfolio: 1. We find any Mutual Funds in the portfolio and get their holdings. We then create a list of underlying exposures that your portfolio now has as a direct result of holding those Mutual Funds in those given portfolio allocations. You can then analyse these exposures, understand where they are coming from (for example, which funds are causing you to have a particular stock exposure?) and check exposures to equity sectors, credit ratings etc. 2. We run a performance backtest of this portfolio to show you a wealth of risk and return statistics on this portfolio's back-tested returns. You can see contribution, correlations, rolling returns, rolling volatility, scenarios, drawdowns and beta analysis. This can help you decide whether this portfolio is a good one to keep or if it requires chagnes. The portfolio section can also be a great place to come up with new ideas and model portfolios.

How do I check underlying exposures to stocks and bonds in a MF portfolio?

Once you run a portfolio, you head to the Asset Allocation section which shows you the underlying exposures that have resulted from the Mutual Fund portfolio. You can see exposure concentration, Large/Mid/Small cap exposures, equity sector exposures, credit rating exposures and weighted portfolio duration, weighted portfolio average maturity and weighted portfolio YTM. You can also check how that exposure was created (i.e. which funds caused that exposure and how), as shown below:

Which versions (out of BASIC, LITE and PREMIUM) have access to portfolio analytics?

The PREMIUM verison has access to everything. The LITE version does not have access to the complete Portfolio section. However, you can still add your client portfolios manually and run full strength portfolio analytics on them. The BASIC version does not have access to any Portfolio Analytics.

Where do I add purchase and sell dates when entering a portfolio?

You dont need to add purchase or sell dates. Our portfolio analytics looks at the latest portfolio that you currently hold. It analyses this portfolio in many different ways to help you decide whether or not to change it. We run a back-test (or hypothetical) to see what this portfolio would have done in the past. This is important to look at since the portfolio that you currently hold is what will decide what happens from tomorrow. The changes that happened before today in your portfolio have already had their effect - what matters is the return you deliver going forward - and that is only affected by your current portfolio. NGEN Markets does not provide a reporting service to show the actual P&L of a given set of transactions. Your back office system is much better suited for this. You should use NGEN Portfolio analytics to help you guage your current portfolio and make a decision about whether or not to change it, as well as come up with new portfolio ideas by backtesting them.


Do you have live prices for stocks?

Yes! We have live prices up to 5 minutes delayed for Large and Mid Cap stocks. For Small Cap stocks, our prices are updated within the hour. To check out all our stocks functionality, head to the Stocks tab in the Markets section (which is the starting page ince you log in)

Can I create watchlists?

Yes. Click in the eye icon next to a stock name, or on the top left when you load a popup for a stock. Once you click on this icon, you will get a small popup window that lets you add this stock to an existing watchlist, or immediately create a new watchlist and add this stock to it. See the screenshots below showing this:

Can I download stock data including the statistics?

Yes. You can either download the table that you are looking at or you can download all the data in a Excel sheet. We have data for about 1800 Indian stocks. Please see the screenshot below showing this:

How do I change the columns in the table and sort?

You can use the Manage Columns button to see the available columns. Once you select the ones you need, click on Done. These columns will then load. To sort using any of these columns, just click the column name. Click it again to sort the other way.